Practice Management Consultant (Australia)

Australia. #Melbourne - Avant Mutual Group: Practice Management Consultant. Job no: 499999 Work type: full time Location: Melbourne Categories: Medical Advisory, Management As Australia’s largest doctor-owned mutual, we see the ever-increasing complexities our members face in running a successful practice every day. In response to these growing demands, we have developed an extensive suite of tailored products and services that all work together to make running a practice easier, safer and more efficient. We believe that by supporting our members and their practices in this way, they can focus more on what they do best – delivering excellence in healthcare. Avant Practice Solutions deliver a holistic proposition to support and enable medical practices with a combination of technology, practice management, and virtual administration services. This approach is expected to deliver our next chapter of growth, as we expand our value proposition and the quality support we provide medical practices in Australia. About the role: Avant Practice Solutions is a dynamic work place, unlike any other, and you’ll be surrounded by like-minded people focused on getting great outcomes for doctors and patients. You will have the chance to make a real difference and develop your expertise. This is a unique opportunity to be part of a company who values loyalty and is passionate about continual improvement and providing outstanding service. If you are looking to advance your career in a dynamic and stable industry, we will work with you to develop your skills as the business continues to grow. We are looking for a dedicated and positive individual with drive who wants to take their career to the next level. The successful candidate will require a flexible and committed attitude, as there will be diverse requirements for your time. This opportunity provides more than just routine Practice Management, with plenty of scope for growth, variety of work and excellent support from our growing organisation. In this role you would take responsibility for contributing to strategic management, systems design and implementation, governance oversight, mentoring and business development for our clients with support from the Avant Practice Solutions team. In many scenarios our Management Consultants work with on-site Practice Managers for day-to-day operational support. You will be providing consultancy services to our surgical, specialist and general medical practices, with a strong focus on efficiency and customer service. Your skills in building strong relationships and influencing positive outcomes will be highly valued. The successful candidate will require a flexible and committed attitude, and will bring experience with management in private practice settings. Key responsibilities include: Continually contribute to Practice Management Consulting activities at Avant to meet client needs Take responsibility for assessing, scoping and delivering Practice Management Consulting services to clients Identify, review and troubleshoot operational issues Identify areas of improvement and contribute to change implementation Build relationships with doctors and business owners Maintain a safe and healthy working environment Ensure the delivery and standard of customer service and the organisation's processes and procedures are maintained at a high level Financial and strategic reporting utilising multiple databases Deliver practice improvement and guidance to your assigned clients What you need to be successful: 2 to 5 years experience in a Medical Business/Practice or Operations Management or leadership role in a Medical Practice (e.g. Assistant Manager, Team Leader, Admin Manager, 2IC or similar) Experience in General Practice will be highly regarded Customer Service Focus – Anticipates and responds to the needs of internal and external clients. Ensures customer expectations are realistic, established and satisfied Demonstrated strong leadership skills, preferably with relevant leadership experience in the Healthcare sector A high level of accounting and budgeting skills Product knowledge – understand the features and benefits of our services. Communicates this knowledge effectively and efficiently. Proficiency with Microsoft Office and medical software Problem solving – the ability to creatively and effectively troubleshoot issues as they arise Ability to establish priorties ad organise workflows effectively. Creativity with vision and eye for business improvement Demonstrated ability to deal with both internal and external stakeholders with empathy and professionalism at all times Ability to work independently and demonstrate strategic thought processes At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career. For further information, please contact Sue Allen, Talent Acquisition Business Partner on 0429 40 4856. Please note: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons. Advertised: 16 Jan 2024 AUS Eastern Daylight Time Applications close:. Publication: Thu, 18 Jan via #management #consultant #careers #australia

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