Australia, Melbourne. #Melbourne - ANZ: Business Analyst. About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small. ANZ is on a mission to build a better, simpler bank, so we are transforming the way we manage non-financial risk (NFR). This highly visible, enterprise-wide transformation program impacts a significant portion of ANZ systems, process and customer base. The Business Analyst is critical to making this happen and will: • Develop or contribute to key stakeholder engagement, facilitation and development of templates and deliverables to support CPS230 compliance across Australia Retail and Australia Commercial Divisions • Organize and facilitate workshops for the identification of critical operations, dependencies, disruption scenarios, tolerances and BCP data points. • Document outcomes of workshops, data analysis and review, development of relevant supporting procedures and frameworks and stakeholder engagement across the organisation. • Assist in development of critical operations methodology, supporting procedures and templates • Synthesis of relevant information into requirements to support the deliverables of the program • Assist with the implementation of operational changes required to support CPS230 • Work across business units, divisions and enablement functions to identify opportunities for efficiencies which can be applied across the Group • Support in the facilitation of guidance and awareness sessions to business representatives on the CPS 230 Standard and operational resilience methodology and purpose including the framework, policy and procedures. • Partner with the Critical Processes and Operations Lead, Process Engineers, Business Analysts and other people in your squad to uncover dependencies and validate boundaries and sequencing of user stories Role Location: Melbourne Schedule: Full Time Role Type: 12 Months Fixed Term About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small. ANZ is on a mission to build a better, simpler bank, so we are transforming the way we manage non-financial risk (NFR). This highly visible, enterprise-wide transformation program impacts a significant portion of ANZ systems, process and customer base. The Business Analyst is critical to making this happen and will: • Develop or contribute to key stakeholder engagement, facilitation and development of templates and deliverables to support CPS230 compliance across Australia Retail and Australia Commercial Divisions • Organize and facilitate workshops for the identification of critical operations, dependencies, disruption scenarios, tolerances and BCP data points. • Document outcomes of workshops, data analysis and review, development of relevant supporting procedures and frameworks and stakeholder engagement across the organisation. • Assist in development of critical operations methodology, supporting procedures and templates • Synthesis of relevant information into requirements to support the deliverables of the program • Assist with the implementation of operational changes required to support CPS230 • Work across business units, divisions and enablement functions to identify opportunities for efficiencies which can be applied across the Group • Support in the facilitation of guidance and awareness sessions to business representatives on the CPS 230 Standard and operational resilience methodology and purpose including the framework, policy and procedures. • Partner with the Critical Processes and Operations Lead, Process Engineers, Business Analysts and other people in your squad to uncover dependencies and validate boundaries and sequencing of user stories Role Location: Melbourne Schedule: Full Time Role Type: 12 Months Secondment What will you bring? To grow and be successful in the role, you will ideally bring the following: • Extensive experience in a similar role • Working knowledge of CPS230, business continuity and operational resilience practices • Maturity in the following competencies. • Solution Analysis and Validation • Business Analysis Planning and Monitoring • Process Modelling, Customer Journey mapping and Human Centred Design • Requirements Elicitation and Documentation • Requirements Management • Benefits Management • Demonstrated ability to undertake qualitative, quantitative and desktop research to uncover actionable insights that can improve solutions and identify new opportunities. • Demonstrated customer service (internal or external) experience. • Demonstrated understanding of working in a team environment with shared objectives • Excellent verbal and written skills • Outcome oriented and effective team player • Good attention to detail and process oriented • Considered and structured in working style You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So, why join us? There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future. We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements. You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support. To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number 53526 . Job Posting End Date 21/11/2023 , 11.59pm, (Melbourne Australia). Publication: Tue, 14 Nov via peers24.org #analyst #nowhiring #australia #melbourne
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